Quality Measures

"Thank you so much for your excellent care, both with the surgery itself as well as the follow-up care. All too often in our busy days we, as physicians, certainly may hear a few criticisms about ourselves or our staff, but not enough in the way of praise for excellent work. You and your staff, from front office to back office, performed their duties very well, being both professional and personal. It has been a pleasure, even under circumstances, to meet you and be your patient. To all, congratulations on a job well done."

Many patients look for clear, measurable data regarding the quality of the facility in which they are treated. At the Hendi Ambulatory Surgery Center, P.C. we are devoted to maintaining and improving the quality of our care through education and research. As a surgical facility accredited by the state of Maryland, Medicare, and the Accreditation Association for Ambulatory Health Care (AAAHC), we monitor standard quality measures annually to advance and promote patient safety, quality, and care. Below is a summary of our recent quality measures.

2017 Summary:

  • Infection Rate: 0.95%
  • Complication Rate: 0.09%
  • Medical Errors: 0.0%
  • Incidents: 0.0%
  • Patient Satisfaction: 98.3%

All our quality measures are well above nationally accepted standards. These measures are monitored quarterly with the goal of improved outcomes, patient safety and satisfaction.

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